Principle Criteria
Free Enterprise
Property Rights
Personal Responsibility
Limited Government
Individual Liberty
Digest
HB 3762 requires customer service call centers that use automated systems to provide an option for customers to immediately speak to a live representative. The bill mandates that callers be informed of this option at the start of each interaction, and non-compliance is considered a deceptive trade practice​.
Author (1)
Robert Guerra
Contact the Author
Rep. Robert Guerra
Capitol Phone:
(512) 463-0578
Capitol Office:
CAP GN.7
E-Mail:
