HB 4238 amends the Texas Finance Code to create new protections for consumers who have been victims of identity theft. The bill prohibits creditors, debt collectors, and third-party debt collectors from pursuing collection efforts against individuals who provide a valid court order declaring them victims of identity theft. This applies only to consumer debt and excludes home loans and debts already reduced to a final judgment.
The bill requires that, upon receiving a valid court order, the creditor or collector must stop all collection efforts within seven business days. They must also notify any person or entity to whom they reported the debt that it is disputed and not collectible from the victim. Furthermore, the debt may not be sold or transferred, except in cases where it is being pursued against the actual perpetrator of the identity theft or a responsible third party.
In cases where the disputed debt is secured by tangible personal property, the creditor may enforce the security interest but cannot collect a deficiency from the identity theft victim. Finally, the bill grants creditors the authority to initiate legal action directly against the perpetrator of the identity theft to recover the owed funds.
The Senate Committee Substitute for HB 4238 introduces several key differences from the House Engrossed version, primarily aimed at tightening the standards for consumer protection and clarifying procedural obligations. One of the most significant changes is the removal of alternative forms of proof that a consumer is a victim of identity theft. While the House version allows consumers to submit a criminal complaint or a Federal Trade Commission (FTC) identity theft report to stop debt collection, the Senate version limits acceptable documentation to a court order under Section 521.103 of the Business & Commerce Code (or similar law). This elevates the evidentiary threshold, requiring judicial confirmation of identity theft before protections are triggered.
Additionally, the Senate version sets a specific seven-business-day deadline for creditors and debt collectors to cease collection efforts upon receiving notice, whereas the House version requires them to stop “immediately.” By establishing a firm timeline, the Senate substitute offers clearer guidance to creditors while still ensuring consumer protections are timely enforced.
Another notable difference is the House version’s inclusion of a provision allowing creditors or collectors to file a lawsuit against a consumer if they believe the claim of identity theft was based on a material misrepresentation. It also sets the burden of proof at a “preponderance of the evidence” for such a claim. This section is omitted from the Senate version, signaling a preference to avoid potentially adversarial actions against consumers asserting their rights under the statute. Instead, the Senate version emphasizes creditor recourse against the actual identity thief, not the victim.
Overall, the Senate Committee Substitute simplifies the bill while reinforcing judicial oversight as the central mechanism for triggering protections. It removes potentially litigious pathways against consumers and instead provides a more structured and definitive process for both parties, aiming to balance consumer rights with creditor clarity.