HB 4269 proposes to authorize certain municipalities to establish bill payment assistance programs for low-income utility customers and elderly residents facing service disconnections. The bill applies to municipalities that meet specific population criteria and places the responsibility for program creation and management with the board of trustees overseeing the utility system. Eligible customers include those whose service has been disconnected three or more times within a calendar year and individuals aged 75 or older who have received a disconnection notice. The program aims to provide financial relief and maintain access to essential utilities for vulnerable populations​.