HB 722 amends the Texas Insurance Code by adding Section 1952.308, requiring automobile insurers operating in Texas to provide, upon request, a written explanation of the materials used to determine a total loss vehicle valuation. Specifically, when an insurer deems a vehicle a total loss, they must disclose, at the policyholder’s request, the cost basis of the determination, including repair estimates and salvage value.
This legislation applies to any automobile insurance policy delivered, issued for delivery, or renewed on or after January 1, 2026. It covers all auto insurers operating within Texas, including mutuals, capital stock companies, county mutuals, Lloyd’s plans, and other similar insurers.
The intent of the bill is to enhance transparency for consumers and ensure policyholders have the necessary information to understand or contest an insurer's total loss valuation of their vehicle. It does not impose blanket reporting requirements; rather, it creates a conditional disclosure obligation triggered by the policyholder’s request. This strikes a balance between consumer rights and administrative feasibility for insurers.
The originally filed version of HB 722 focused more broadly on requiring insurers to disclose appraisal methods used to calculate the amount of loss when a vehicle is damaged. Specifically, it directed insurers to provide a written explanation of "procedures, formulas, calculations, or other methods" used by appraisers to determine the amount of loss. This language encompasses general appraisal processes for any loss valuation, not just total loss claims.
In contrast, the Committee Substitute version narrows the scope of the bill to total loss evaluations. It removes references to general appraisal methods and instead requires disclosure specifically related to total loss determinations. Under the substitute, insurers must disclose the materials used in evaluating a vehicle for a total loss upon request. This includes observed or predicted repair costs and salvage value, but does not mandate disclosure of broader internal methodologies or formulas as in the original bill.
Additionally, the substitute version modifies the bill’s caption to clarify the focus on “total loss evaluation materials,” whereas the original version framed the bill around the “disclosure of appraisal methods.” While both versions include the same effective and applicability dates, the substitute version reflects a policy shift to a more targeted and possibly more administratively feasible approach, focusing only on total loss cases rather than all types of auto damage appraisals.