HB 5396 expands the authority of the Office of the State Long-Term Care Ombudsman to include oversight of rehabilitation hospitals in limited circumstances involving patients who may be in imminent peril due to care provided or withheld by hospital staff. The bill, designated as the Congresswoman Eddie Bernice Johnson Rehabilitation Hospital Care Ombudsman Act of 2025, extends many of the ombudsman's existing authorities over long-term care facilities to rehabilitation hospitals, including the authority to receive, investigate, and resolve complaints concerning patient health and safety.
To carry out these responsibilities, the bill authorizes the ombudsman and designated representatives to access rehabilitation hospital patients, investigate complaints, obtain patient records under specified consent and investigative circumstances, and require rehabilitation hospitals to cooperate with investigations. The bill also establishes a complaint reporting process for rehabilitation hospital patients believed to be in imminent danger, requires rehabilitation hospitals to prominently post information explaining how patients and families may contact the ombudsman, and directs the Health and Human Services Commission to adopt implementing rules and publish a model notice. Existing statewide reporting, public information, and annual reporting requirements for the ombudsman program are expanded to include rehabilitation hospital patients in addition to residents of long-term care facilities.
Overall, the Committee Substitute broadens the jurisdiction of the State Long-Term Care Ombudsman by creating a new patient advocacy and complaint resolution role for rehabilitation hospitals while maintaining existing confidentiality protections and investigative procedures. The bill amends multiple provisions of Chapter 101A, Human Resources Code, to integrate rehabilitation hospitals into the state's ombudsman framework.
The Committee Substitute for HB 5396 represents a fundamental change in the bill's scope and regulatory approach. As originally filed, the bill created an entirely new licensing and regulatory framework for inpatient rehabilitation facilities by establishing new Chapter 260E, Health and Safety Code. It required every inpatient rehabilitation facility to obtain a state license, authorized the Health and Human Services Commission (HHSC) to adopt extensive operational standards, imposed licensing fees, established inspection and survey authority, created civil and administrative penalties, and added new criminal offenses for certain violations. It also amended several existing statutes to incorporate the new licensing program.
The Committee Substitute abandons that comprehensive regulatory model altogether. Instead of creating a new licensing chapter or granting HHSC broad regulatory authority over rehabilitation hospitals, the substitute amends Chapter 101A, Human Resources Code, to expand the authority of the Office of the State Long-Term Care Ombudsman. Under the substitute, the ombudsman is authorized to receive, investigate, and resolve complaints involving rehabilitation hospital patients who may be in imminent peril because of care provided or withheld by hospital staff. The substitute also extends existing ombudsman access to rehabilitation hospital patients and records, requires hospitals to cooperate with investigations, creates a complaint reporting process for patients in imminent danger, and requires rehabilitation hospitals to post notices informing patients how to contact the ombudsman.
The most significant practical difference is that the originally filed bill would have made rehabilitation hospitals subject to a comprehensive state licensing and enforcement regime similar to other regulated health care facilities. That proposal included detailed provisions governing licensing qualifications, ownership disclosures, inspections, annual unannounced surveys, minimum operational standards, patient transfer requirements, public reporting, emergency enforcement authority, civil penalties of up to $20,000 per violation, administrative penalties, criminal offenses, license suspension and revocation, and other regulatory oversight mechanisms.
By contrast, the Committee Substitute removes all of those provisions. It does not establish a new licensing program, does not authorize HHSC to regulate rehabilitation hospitals through new operational standards, does not impose licensing fees, inspections, or enforcement penalties, and does not create new criminal or administrative sanctions for rehabilitation hospitals. Instead, the substitute focuses narrowly on strengthening patient advocacy by giving the long-term care ombudsman limited authority to investigate complaints involving rehabilitation hospital patients and requiring hospitals to provide patients with information about those complaint procedures. It also updates the ombudsman's public reporting requirements to include rehabilitation hospital patients and directs HHSC to adopt implementing rules and publish a model complaint notice.